We create products, services and experiences that delight customers and that fuel growth

A new workplace furniture concept for Steelcase's range of folding office desks aimed at the contemporary needs of younger users. Our solution enabled Steelcase to cut manufacturing costs by half when compared to the brand's current models.

Steelcase

The Pulse bus is designed to integrate various aspects such as inter-modality, autonomy, accessibility, sustainability, connectivity, inclusivity, and personalization, presenting a vision of future transportation. It aims to adapt to the evolving needs of urban environments. Emphasizing inter-modality, it supports the use of non-conventional vehicles like e-bicycles and e-scooters, aiming to be a versatile component of a complex, interconnected transportation system.

Pulse

Help clients to define a strategic roadmap for sustainability by understanding its importance for long-term business success. That's why the Mormedi Strategy team have developed a comprehensive sustainability framework that considers the entire life cycle of products and services and that helps companies define their strategic approach to sustainability.

Mormedi

Torrot, one of the world’s leading e-scooter manufactureres asked Mormedi to create a new, fully electric vehicle that responds to the unmet needs of urban users. In just 10 months, Mormedi created a vehicle from scratch, carving out a new niche in the market in the process. The Velocipedo has achieved 6,000 pre-orders vs. projected first year sales of 3,000 units.

Velocipedo Torrot

Mormedi worked with Telefónica on an ambitious project to position its brand at the heart of the home, and increase its visibility and customer loyalty, by designing a home environment product line.

Movistar

With Repure, any work or study area is transformed into a safe area, where the user can carry out their tasks without worrying about the surrounded enviroment. An ideal solution for open-plan offices to keep a quiet and healthy environment. It is adaptable to different types of computers and user needs. This project emerged as a project to combat covid 19, however, it evolved and developed an identity of its own, going beyond COVID-19 to address current issues of employee comfort and efficiency

Repure

Next generation of commuter trains for Madrid. We helped Alstom win the largest contract in the the history of Renfe, Spain's national rail operator, with a deal for 152 high-capacity trains through a passenger centric design approach.

Alstom

Cetelem is one of the biggest consumer credit companies in Spain, however it was not so perceived by its customers. Internalizing the idiosyncrasies of the brand, we created a concept around which different assets would be articulated: branch, service, and digital experience. We designed a hybrid space, aimed at generating new business with suppliers, improving the customer experience, and evolving the brand towards new consumer habits.

Cetelem

As part of the HyperloopTT collective, Mormedi has designed a cargo transport system and iconic capsule that will change freight haulage forever. The HyperloopTT collective needed to design a sustainable freight transportation system to provide a solution to the transport problem situation

HyperloopTT

Redesigning the FAB Contact Center experience FAB is the largest bank in the United Arab Emirates. Together with the FAB team, we re-imagined what the Contact Center customer experience should be, in order to transform it into a source of profit and insights.

FAB

We defined the future vision for the next generation of elevators. We formulated a global product strategy both from design and marketing perspective that contemplated the cultural context and local needs of ten key markets around the world.

Mitsubishi Electric

As Ecuador’s largest private bank, Banco Pichincha serves around 1.8m customers, and manages over 200 branches. Mormedi created a new retail interior strategy to consolidate Banco Pichincha’s positioning as market leader. The result blends space, branding, and service design into a differentiated and uniquely customer-centric experience.

Pichincha

Changing corporate culture by empowering teams to work smarter. We designed the employee experience (EX) for the new BBVA headquarter focused on increasing team productivity and employee satisfaction, consisting in solutions for 184 critical issues, 60% of which had not been previously considered.

BBVA

To promote responsible habits and sustainable mobility, we collaborated with Fujitsu. We focused on understanding the context of sustainability, pollution, and transportation, identifying people's needs, exploring the market, and analyzing digital trends. Together, we developed various service plans, created screen flows, and tested them with users across different European countries to uncover potential business opportunities.

Fujitsu

1O1 - Modular Mobility is a new vehicle concept that explores what the future of urban transportation could look like. By combining electric autonomous mobility with an integrated, highly adaptable system, the 101 vehicle family helps cities to better manage resources and provide more sustainable, inclusive, flexible, and personalized options for moving citizens, services, and industry.

101, autonomous vehicle

We boosted customer loyalty by optimizing the use of their data. When 80% of your revenue comes from 20% of your customers, you must make those customers feel valued and provide them with reasons to keep choosing your brand on a recurring basis. It is in this context that we developed a powerful tool together with Meliá that, through optimized use of data, allowed us to improve the personalization of the Meliá Hotels customer experience.

Meliá